Privacy Policy

Last updated: February 3, 2026

1. Who We Are

LA LOREN ACADEMY D.O.O
MEDAKOVIĆEVA 94, 11010, Beograd (Voždovac), Serbia
Contact: info@lalorenacademy.com

2. What Data We Collect

• Contact information (name, email) provided during purchase or support requests.
• Purchase and payment details processed by Paddle (we do not store card data).
• Course access data on Thinkific (logins, progress, access dates).
• Marketing attribution and ad interaction data from Meta.

3. How We Use Data

• To provide course access and support.
• To process payments and handle refunds via Paddle.
• To improve marketing performance and measure ads.
• To send course-related updates and important notices.

4. Legal Bases (EU/EEA/UK)

• Performance of a contract (providing access to the course).
• Legitimate interests (service improvement, analytics, fraud prevention).
• Consent (marketing emails where required).

5. Sharing of Data

We share data with service providers only as needed:

• Paddle (payment processing, refunds, compliance).
• Thinkific (course hosting and access management).
• Meta (advertising and conversion tracking).
• Email providers under the lalorenacademy.com domain for customer support and notices.

6. Data Retention

We retain data as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at info@lalorenacademy.com.

8. Cookies

We may use cookies or similar technologies for analytics and ad measurement. You can control cookies through your browser settings.

9. International Transfers

Some service providers may process data outside your country. We take reasonable steps to ensure appropriate safeguards.

10. Contact

For privacy questions, contact info@lalorenacademy.com.